Compliance & consent

followsup is built for operators who already have a relationship with their leads. Outreach is consent-aware by design — not a cold blast machine.

Email (CAN-SPAM)

Transactional and relationship follow-ups identify the sending business, include a working unsubscribe path, and honor opt-outs promptly. Marketing sequences only run where the recipient has a prior business relationship or explicit opt-in.

SMS (A2P 10DLC)

Text messages go through registered A2P traffic (Telnyx) and a single DNC / suppression choke point. STOP and HELP are honored. We do not text numbers that are suppressed or that never opted in for that brand’s messaging.

Voice (callsback)

Voice touches are consent-verified callbacks only — never cold AI sales dialing. followsup hands a task to callsback.ai; the personal assistant places the call under VoiceCore disclosure rules and writes the result back as a signal.

Data & memory

Thread history, commitments, and approved style exemplars stay scoped per business. Retrieval feeds drafting; it does not invent prices, dates, or promises. Ungrounded claims are blocked before send.

Contact

Questions: support@followsup.ai · Legal entity: Better Cards, LLC, 8 The Green, Suite B, Dover, DE 19901.